Maintaining the office duty
Public management dealing
Report feedback of patient & patient attendant for relative action
Reporting to the upper management.
Resolving issues with staff and patient attendants.
Resolving MLC(Medical legal cases)
Taking prompt action of any complaint of patients.
Handle expiries & facilitate attendants on priority basis.
Manage staff on reception,
Coordinate with different departments to resolve issues.
Handled Executive patients.
Perform duty in lobby to handle any uncertain situation.
Process written complaints of patients.
Information to patients related to hospital.